What information do we collect? How do we use it?
When you place an order, we need to know your name, mailing address, billing address, email address, credit card number and its expiration date. All of this information is necessary for us to complete the transaction and notify you of your order status. If you are ordering for the first time, we also require that you choose a user name and password so that we can create your account. Finally, we maintain a history of the products you have ordered.
When you register a BuildaPoster.com account with us, you must choose a username and password to access your account. You must also provide your name, street address, and email address so that we may contact you, when necessary, concerning activity that is relevant to your account. Finally, in order to comply with The Children's Online Privacy Protection Act of 1998 (COPPA), you must provide your date of birth to confirm that you are 13 years of age or older.
If you are a child under 13 years of age, we and COPPA require that your parents be informed of your intent to create an account at Living Illuminations, L.L.C.. You will only be able to enter a username, password, and your parent's email address. Your parent will be contacted via email and must give permission for you to register an account at Living Illuminations, L.L.C.. If we do not receive your parent's permission in a timely fashion, your username, password, and parent's email address will be deleted and you will not have a Living Illuminations, L.L.C. account. If we receive your parent's permission, you may create a Living Illuminations, L.L.C. account. As with all personal information collected at Living Illuminations, L.L.C., your data will be kept confidential and will never be sold, shared, or leased to any third party.
When you contribute products to a public gallery, we need to know your name, street address, and email address so that we can pay you for the royalties you have earned on your product sales.
How does Living Illuminations, L.L.C. protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Your BuildaPoster.com account information is password-protected for your privacy and security.
What about cookies?
Will Living Illuminations, L.L.C. disclose the information it collects to outside parties?
Living Illuminations, L.L.C. does not sell, trade, or rent your personal information to outside parties. Living Illuminations, L.L.C. may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Living Illuminations, L.L.C., our users, or others.
How can account information be changed or updated?
Any or all of your account information can be changed in the Shopping Cart section of the site under Shopping Cart.
Who do I ask for additional questions?
Feel free to contact us with any additional questions that you may have at support@BuildaPoster.com or 866-475-1306.